| |
Pre-Production Stage:
DEFINE |
| Business Ethic Guarantee
Result: sign NDA |
Internal Security
Company Non-Disclose Agreement (NDA)
Company Non-Competition Agreement (NCA)
Employer Non-Disclose Agreement
Property rights |
|
Project Definition
Results:
- Budget Requirements
- Business Requirements
- Draft SRS |
Pre-project consulting
Business Requirements Definition:
- Warranty Period Requirements Definition
- Timeframes Definition
- Budget Definition
- Business Model Definition
Software Requirements Definition:
- Functional Requirements Definition
- Documentation Requirements Definition
- Performance Requirements Definition
- Security Requirements Definition
- Interface Requirements Definition
- Portability Requirements Definition
- Operational Requirements Definition
- Quality Requirements Definition
- Resource Requirements Definition
- Reliability Requirements Definition
- Verification Requirements Definition
- Maintainability Requirements Definition
- Acceptance
- Testing Requirements Definition
- Safety Requirements Definition
Software Requirements Specification |
| Project Analysis
Result: DraftTechnicalProposal |
Platforms & Technologies Choice
Third-Party Service Integration Analysis
Third-Party Solutions Integration Analysis
System Architecting
Develop Draft Technical Proposal |
|
Project Proposal
Result: Project Proposal |
Define main Terms of Service
Development, Management and Testing Teams planning
Time & Cost Estimation
Timetable Design
Define Milestones, Checkpoints and Deadlines
Project Proposal |
| |
Production Stage: DEVELOP |
| Architecting
Results:
- Project Documentation
- Final SRS |
Proven Development Methodology:
- UML Software Design
- E/R Database Design |
|
Development
Results:
- Product Prototype
- Beta version |
Proven Offshore Development Model:
Daily Email Reports
Regular Online Conferences
Checkpoints Acceptance (intermediate results)
eCRM™ - Proprietary Customers Relations Management
-Daily Work Reports
-Project Progress Report
-Multi Level approving by:
Developers, Project Manager, Customer
-Online Project Issues Environment |
| Tuning
Result: Gamma version |
Demonstration of Beta version
Non-restricted tuning opportunity |
|
Quality Assurance
Result: Final version |
Test Plan Development
Usability Testing
Functional Testing & Debugging
Third-Party Services Integration Testing
Security Testing and Hacker Attempts
Performance & Stress Testing |
| Delivery
Result: Project Acceptance |
Delivery
-Application Delivery
-User Documentation Delivery
Deployment
Knowledge transfer
-Software Source Code Delivery
-Graphics Source Files Delivery
-Technical Documentation Delivery
User Training
Project Acceptance |
| |
Post-Production Stage:
SUPPORT |
| Warranty |
Free bugs fixing
Free customer support |
|
eSupport™ service |
Product
Support & New Developments
- Bugs fixing and Patches Development
- Add Functionality (Upgrades)
- Integration with new Third-Party Systems
- New SkinsServers Maintain (24/7/365)
Servers Maintain
- Servers Administration
- Service Availability Monitoring & Management
- Performance Monitoring and Management
- Statistics
Lifecycle Support
- Process Orders
- Keep Database up-to-date
- Content Management
- Search information & Data Entry
Customer support
- Consultations
- Emergency help
- Further Product Improvements Suggestions
End-User Support
-Email Support
-Online 24/7/365 Support (Internet Chat, ICQ)
-Hotline Phone Support
VirtualEmployee™ service |
